How It Works

How It Works

Setting up (and getting the most) out of your Notes Candle.

How It Works

Setting up (and getting the most) out of your Notes Candle.

What You Need

The Starter Glass

✅ Notes Glass Jar
✅ Silicone Insert (Included inside jar)

1
Refill Bag

✅ Fragranced Wax Beads
✅ Candle Wick

2

Step 1: Wick

1. Remove wick from Refill Kit bag

2. Thread wick through the bottom of Silicone Insert

3. Place the Silicone Insert with the wick inserted into the Notes glass

*Don’t use your own wick! Wicks are chosen based on the ingredients of each individual fragrance oil.

*The Silicone Insert exist to keep your wick centered for a safe and clean burn, plus it makes it super easy to prep your glass for a new refill. It’s essential!

Step 2: Fill

1. Pour the entire bag of wax beads into the glass

2. Re-center the wick once all beads are poured

*One refill bag = one candle

*If there is a little leftover that won’t fit at the top, no worries! Pack the beads down as you pour to fit the maximum amount, or throw the leftover bits on a wax warmer. It’s up to you!

Step 3: Burn

1. Trim the wick to 1/4 of an inch above the wax beads

2. Light it up!

*Trimming the wick is super important! Wicks being too long leads to a sooty glass and dangerous burn temperatures, even as you re-light the candle throughout its lifespan.

*On the first burn, we recommend letting it burn for at least four hours. If you see tunneling, don’t fret! Notes Candles are actually designed to tunnel, and eventually all the wax will melt down into a solid block.

Step 4: Refill

1. Once your candle has burned to the last inch, blow it out and let the wax cool

2. Remove silicone insert and pop out the remaining wax

3. Rinse excess wax out of silicone insert

4. Do it all over again!

Answers to Your Burning Questions

No! All of our candle components are perfectly formulated and safety tested for our Starter Glass Vessel. Do not use Refill Kits with your own glass.
At NOTES®, we believe there is no such thing as too much of a good thing. That's why we've filled all our fragrance refills to the brim with our non-toxic, all-natural wax. For the best burn possible, make sure to gently pack the beads in. Don't be shy! Create a mound at the top of the candle with your extra wax. We never recommend saving wax to be poured in at a later time, as this is likely to snuff your flame.
NOTES® candles are designed to tunnel the first 1/3 to 1/2 of the candle. This is largely due to the air flow created between the beads. This is normal, and doesn’t affect the quality of fragrance or the longevity of the candle like it might in a traditional pillar candle.
We don’t recommend pushing the wax into the warmed wax pool, so as to prevent snuffing out the flame. The beads will slowly waterfall into the center as the candle continues to burn, leveling the wax without you having to do a thing. This process is not only interesting to watch, but creates a beautiful silhouette and soft glow when observing from the outside of the vessel. By the time your silicone insert is ready to be removed, you should have an even disk of wax with minimal bead residue on the walls of the candle.
After your candle has a 1/4 inch of wax remaining, we advise extinguishing your candle and removing the wax disk through our silicone insert. This slab of fragrance is still useful in providing scent and can safely be burned in a wax warmer or tea-light warmer if available. Alternative use should be exercised with caution.
The wax can be thrown away after use. Due to its fragrance oils, we do not recommend composting.
For additional help, please contact our Customer Service Team by phone at 866-603-6165 or email us at info@notescandle.com.
No! Our vessel is designed to safely and effectively burn with one of our cotton wicks.
That's what our team of qualified Customer Support staff is here for! Please reach out to them Monday through Friday, 8am-5pm, by emailing info@notescandle.com or giving us a call at 1-866-603-6165.
Each NOTES® fragrance is tested extensively by our lab team to ensure a final consumable product of quality, room-filling fragrance. We recommend mixing fragrances at your own discretion, as these actions have not been tested for
adherence to our strict quality and safety standards.

No! All of our candle components are perfectly formulated and safety tested for our Starter Glass Vessel. Do not use Refill Kits with your own glass.
NOTES® candles are designed to tunnel the first 1/3 to 1/2 of the candle. This is largely due to the air flow created between the beads. This is normal, and doesn’t affect the quality of fragrance or the longevity of the candle like it might in a traditional pillar candle.
We don’t recommend pushing the wax into the warmed wax pool, so as to prevent snuffing out the flame. The beads will slowly waterfall into the center as the candle continues to burn, leveling the wax without you having to do a thing. This process is not only interesting to watch, but creates a beautiful silhouette and soft glow when observing from the outside of the vessel. By the time your silicone insert is ready to be removed, you should have an even disk of wax with minimal bead residue on the walls of the candle.
No! Our vessel is designed to safely and effectively burn with one of our cotton wicks.
Each NOTES® fragrance is tested extensively by our lab team to ensure a final consumable product of quality, room-filling fragrance. We recommend mixing fragrances at your own discretion, as these actions have not been tested for
adherence to our strict quality and safety standards.

At NOTES®, we believe there is no such thing as too much of a good thing. That's why we've filled all our fragrance refills to the brim with our non-toxic, all-natural wax. For the best burn possible, make sure to gently pack the beads in. Don't be shy! Create a mound at the top of the candle with your extra wax. We never recommend saving wax to be poured in at a later time, as this is likely to snuff your flame.
After your candle has a 1/4 inch of wax remaining, we advise extinguishing your candle and removing the wax disk through our silicone insert. This slab of fragrance is still useful in providing scent and can safely be burned in a wax warmer or tea-light warmer if available. Alternative use should be exercised with caution.
The wax can be thrown away after use. Due to its fragrance oils, we do not recommend composting.
For additional help, please contact our Customer Service Team by phone at 866-603-6165 or email us at info@notescandle.com.
That's what our team of qualified Customer Support staff is here for! Please reach out to them Monday through Friday, 8am-5pm, by emailing info@notescandle.com or giving us a call at 1-866-603-6165.

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